Vision

Property assessment excellence…Outstanding Service…Trust

Mission

To serve Ontario property taxpayers together with provincial and municipal stakeholders through accurate and timely property assessments and a commitment to service excellence.

Values

At MPAC, we value:

• Service – Dedication to our customers
  We treat our customers with respect by listening, communicating clearly and responding in a timely way.
  
• Quality – Passion and commitment in all that we do
  We take pride in what we do.  We are guided by our commitment to quality in our products and services.
  
• People – Every employee’s contribution is valued
  We work together and recognize the contributions our people bring to the organization.
  
• Professionalism – Expertise through continuous learning
  We are expert in our field.  We value on-going learning and development.
  
• Accountability – We do what we say we will do
  We are accountable to the people of Ontario and each other.

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