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**An Important Message for AboutMyProperty™ Users: AboutMyProperty™ will be unavailable every day from 5:00am to 5:30am, every Tuesday from 6:00 p.m. to midnight, and every Saturday from 6:00 p.m. to Sunday at 6:00 a.m. for regular maintenance checks. We apologize for any inconvenience. **
REMINDER:
The Ontario Government has made a number of changes to the Request for Reconsideration (RfR) and Appeal processes including changing the deadline for filing a RfR with MPAC. The new deadline for filing a RfR with MPAC is March 31, 2009 for the 2009 property tax year. For more information about RfRs and appeals, including an informative video explaining the process, go to the Resolving Assessment Concerns section or call 1 866 296-MPAC(6722).
Important Note: If you are a new owner and are unable to access your account, please call us at 1 866 296-MPAC (6722)b for personalized service from one of our Customer Service Representatives.
AboutMyProperty™ is a secure, online self-service application that provides property owners with convenient access to property assessment information. Through this service, you can access property assessment information, site information, lot size and recent sales information on your property and similar neighbourhood properties of interest – free of charge.
We Are Making Changes to Serve You Better
We are pleased to announce that as part of MPAC’s commitment to exceptional customer service, we have introduced several self-service enhancements to AboutMyProperty™ for those customers who wish to obtain information about their property online.
If you have any questions or would like to speak with one of our Customer Service Representatives, please call us at 1 866 296-MPAC (6722) Monday to Friday from 8:00 a.m. to 5:00 p.m. or click here to contact us through our on-line form. One of our professionally trained representatives will be happy to assist you.
 Click here to view an informative video on AboutMyProperty™
IMPORTANT NOTE:
- AboutMyProperty™ will be unavailable at 05:00 a.m. for approximately 30 minutes for maintenance checks.
- AboutMyProperty™ is best viewed on Windows XP or Windows Vista using Internet Explorer 6 or Internet Explorer 7. MPAC cannot guarantee that AboutMyProperty™ will look or function correctly while using other browsers. If you are experiencing a technical problem with AboutMyProperty™, please use the Windows Update to ensure that all critical and relevant updates have been applied to your system. If you are still experiencing problems after updating your system, please call us at 1 866 296-MPAC (6722) or click here to contact us through our on-line form to learn more about how you can receive the same information that is available through AboutMyProperty™ - free of charge. Please include your roll number.
- We want to ensure that your AboutMyProperty™ session remains your own. As an important security feature, your session will end following 20 minutes of inactivity.
Thank you for visiting AboutMyProperty™ and www.mpac.ca where it is our vision to deliver property assessment excellence, to provide outstanding service and to earn your trust - everyday.
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