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What is AboutMyProperty™?
Who can use AboutMyProperty™?
What kind of information can I get through AboutMyProperty™?
What if I want a Properties of Interest Report based on my January 1, 2005 assessed value?
What if I don't have Internet access or an e-mail address?
Can I get additional information from MPAC about similar properties in my neighbourhood or municipality?
How do I login?
When trying to login you receive the following message: "Your user ID - password combination is invalid. Please enter a valid user ID and password."
What if I forget my password?
Is AboutMyPropertyT available 24 hours a day?
What if I own more than one property?
If I can't find the data I want, where can I get more information?
Can tenants get information from AboutMyPropertyT about the property they lease?
Can I submit a Request for Reconsideration (RfR) electronically?
After I electronically submit my Request for Reconsideration, will I receive confirmation that it has been received by MPAC?
Why can't I see a map?
How do I search for other condominium units with the map?
How can I search for other condominium units?
How do I search for other condominium units with the map.
What is AboutMyProperty™
AboutMyProperty™ is a secure, online service that provides property taxpayers with convenient access to property assessment information. Through AboutMyProperty™, property taxpayers can access property assessment information, site information and recent sales information on their own property and similar properties - free of charge.
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Who can use AboutMyProperty™?
AboutMyProperty™ is intended for individuals who own property in the province of Ontario. To use this service you will need access to the Internet and an e-mail address. To ensure confidentiality, MPAC also requires that users have a User ID and password. Your User ID and password are located on the bottom right-hand corner of your Property Assessment Notice. If you own more than one property, each property will have its own unique User ID and password.
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What kind of information can I get through AboutMyProperty™?
Property taxpayers can get the following reports free of charge for each property they own:
- One Property Profile Report on your property available on your "AboutMyProperty™" page. The Property Profile Report provides you with detailed property assessment information for your property. For residential properties this includes: assessment roll information, site information, recent sales information and structural information.
- A Properties of Interest Report compares your property with up to 24 other properties of your choosing. The Properties of Interest Report will help you compare assessment information for similar properties to determine whether your property's assessed value is accurate. The report includes address, current value assessment, sale and site information, as well as residential structural details (e.g. square footage).
In addition to the reports available through AboutMyProperty™, property taxpayers can call us at 1 866 296-MPAC (6722) and one of MPAC’s Customer Service Representative’s will be happy to assist you.
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What if I want a Properties of Interest Report based on my January 1, 2005 assessed value?
You can get this information by sending a written request to:
Municipal Property Assessment Corporation
PO Box 9808
Toronto ON M1S 5T9
Fax: 1 866 297-6703
E-mail: Contact Us
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What if I don't have Internet access or an e-mail address?
AboutMyProperty™ is only available through the Internet. Users need an e-mail address to obtain property reports. AboutMyProperty™ delivers Properties of Interest Reports and information electronically via the Internet to the property owner's e-mail address. Property taxpayers without access to the Internet can send a written request to:
Municipal Property Assessment Corporation
PO Box 9808
Toronto ON M1S 5T9
Fax: 1 866 297-6703
E-mail: Contact Us
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Can I get additional information from MPAC about similar properties in my neighbourhood or municipality?
To help property taxpayers determine whether their property has been assessed accurately, MPAC offers Property Reports in AboutMyProperty™.
Property taxpayers are also able to request an additional six properties chosen by MPAC.
When comparing property reports, you'll see the key factors used in determining assessed values, including site dimensions, location, building size, age and style. Other variables that may be compared include: construction quality, depreciation, number of bathrooms, fireplaces, garages, pools, whether the property has water frontage, etc.
To request a Property Report, property taxpayers can use the enquiry form located in the AboutMyProperty™ site, or send an enquiry by mail or fax to:
Municipal Property Assessment Corporation
PO Box 9808
Toronto ON M1S 5T9
Fax: 1 866 297-6703
E-mail: Contact Us
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How do I login?
- From the MPAC homepage, click on “AboutMyProperty™.”
- From the AboutMyProperty™ homepage, click on the login link.
- In the Login section:
- Type in your User ID (it is located on the bottom right-hand corner of your 2008 Property Assessment Notice)
- Type in your password
- Once your user ID and password are typed into the appropriate fields click “Enter.”
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When trying to login you receive the following message: "Your user ID - password combination is invalid. Please enter a valid user ID and password."
There are three possible solutions to this problem.
- Make sure that:
- ... you are typing the User ID number as a whole entry with no spaces
- ... you are not missing any of the zeros
- ... if you are using the numeric key pad on your keyboard, that the "Num Lock" button is enabled
- Make sure that you are typing your password correctly by ensuring that...
- ... the "Caps Lock" button is not enabled when typing the password – your password is case-sensitive
- ... if you are using the numeric keypad on your keyboard, that the "Num Lock" button is enabled.
- Clear your web browser's cache (see your web browser's instructions for more details on how to do this)
If the issue still persists after checking all the above, call us at 1 866 296-MPAC (6722) and one of MPAC’s Customer Service Representatives will be happy to assist you.
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What if I forget my password?
You need to change your password.
- From the Login Page select Forgot Password.
- Enter your User ID (located on the bottom right-hand corner of your 2008 Property Assessment Notice)
- Answer the hint question
- Select Continue
- If successful you will be taken to the update password screen where you can change our password
If you have any difficulties or would like assistance, please call us at 1 866 296-MPAC (6722) and one of MPAC’s Customer Service Representative’s will be happy to assist you.
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Is AboutMyPropertyT available 24 hours a day?
In order to serve you better, MPAC may take AboutMyPropertyT offline for updates and periodic maintenance.
What if I own more than one property?
You will receive a Property Assessment Notice for each property you own. Each property has its own User ID and password. These can be found on the bottom right-hand corner of your Property Assessment Notice.
If I can't find the data I want, where can I get more information?
MPAC is continually striving to improve our products and services. If you are unable to find the information you require, please contact us by e-mail at Contact Us or call us at 1 866 296-MPAC (6722).
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Can tenants get information from AboutMyPropertyT about the property they lease?
AboutMyProperty™ is for property owners who live in the province of Ontario. If you own property in Ontario, you can obtain specific information about your property and similar properties in your neighbourhood or municipality.
Tenants can obtain information about the property or specific portion of the property that they occupy. If you are a tenant and would like more information, please refer to the Guidelines for the Release of Assessment Data policy on our website or write to us at:
Municipal Property Assessment Corporation
PO Box 9808
Toronto ON M1S 5T9
E-mail - Contact Us
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Can I submit a Request for Reconsideration (RfR) electronically?
Yes. Complete the RfR form online and submit it to Contact Us or you can mail it to:
Municipal Property Assessment Corporation
PO Box 9808
Toronto ON M1S 5T9
Click here to download the form. The deadline to file a RfR is March 31 of the tax year.
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After I electronically submit my Request for Reconsideration, will I receive confirmation that it has been received by MPAC?
You will receive an e-mail confirmation of receipt of your Request for Reconsideration.
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Why can't I see a map?
Some areas of the province, including multi-residential units (e.g. condominiums) and disjointed properties, have not yet been included in the mapping system. If you would like to search for surrounding properties, please use the Address Search (located below the map) by entering the address and unit number of the property you are searching. If you require further assistance, please contact us at 1 866 296-MPAC (6722).
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How do I search for other condominium units with the map?
There are many types of condominiums - vacant land, townhouse, multi-storey and others. All of the units in a condominium entity are located on land registered as the common element areas of the condominium corporation. Since the condominium corporation is not an assessable entity, the whole parcel of land is viewed as one block in our mapping program.
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How can I search for other condominium units?
Some areas of the province, including multi-residential units (e.g. condominiums) and disjointed properties, have not yet been included in the mapping system. If you would like to search for surrounding properties, please use the Address Search (located below the map) by entering the address and unit number of the property you are searching. If you require further assistance, please contact us at 1 866 296-MPAC (6722).
In order to find neighbouring properties within your building, please follow these simple steps:
- Enter the street number and name of the building, as well as the unit number in the Address Search field (located below the map).
- From the search results, select the unit for which you wish to see a Property Detail Snapshot. Click the "View Property Snapshot" button to display the property's details in the Property Detail Snapshot area to the right of the map.
- If you would like to add this unit to your Properties of Interest List – click the “add” button.
If you require further assistance, contact us at 1 866 296-MPAC (6722).
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How do I search for other condominium units with the map.
We are not able to display multi-level properties on a two dimensional map.
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