We would like to hear from you with regards to any comments you may have or suggestions for making the service more friendly or perhaps easier to use. With your help we can make this a better system for everyone. We are open to suggestions on everything from the format and function of this Subscription. You can click on Contact Us at the Top Right hand corner of this screen.

Currently, information is only available on a property by property basis. We are planning to introduce multi-property querying in later roll outs.

The data that is presently available is flexible. Please let us know if there is anything we are missing and if there is anything you would like to see. While we will not be able to ensure that we can meet all requests, we will review all ideas and suggestions. If you have a specific request for data regarding a multi-property search, please use the Custom Request Order Form.

The Internet link for the service is available on the MPAC web site, under Products and Services.

Thank you for your participation.

Municipal Property Assessment Corporation

Customer - a subscriber to the propertyline™ service. The Customer is responsible for the Users, and for all payment related issues. The Customer may be an individual or a company.

Enclosed in this package is the propertyline™ Subscriber Form. This form must be fully completed in order to process the application. All fields, as indicated, are mandatory.

Administrator
For each corporate account that is created, the Customer must assign an Administrator. This Administrator will be responsible for adding new Users. In the event that there are problems associated with the account, MPAC requests that the Administrator contact the Customer Contact Centre (CCC) at 1-866-296-MPAC (6722). Our CCC will be able to assist you with general questions, changing passwords and reviewing invoices and statements.

Payor Authorization
Initially, payment of accounts will only be available through EFT (electronic funds transfer). The Payor Authorization part of the Subscriber form grants MPAC the authority to withdraw the funds for each purchase from the assigned account.We recommend that a transaction limit be placed on the account. This limit will be applied to the Customer and all User accounts under that Customer.When the document is filled out, please return the document to MPAC via fax/mail. MPAC also requires a "Void" cheque be mailed to our offices in order to complete the application process. Upon confirmation of the Banking information, the Password for the Customer Administrator will be e-mailed to the Administrator.

If there are no matches you will be informed that there are no matches based on the specified criteria.
To select a specific User from the list, click the radio button next to the appropriate User.

After you have selected the User, if you wish to Edit the User information, click 'Edit'. This will display the User information.

After making the necessary changes, click 'Save Changes.' Please verify the information on the confirmation screen before clicking 'Continue'. The application will return the message 'User successfully changed'.

If you wish to Add a User click ' Add User.' This will display the Add User screen (similar screen to Edit User, with new title in the top left corner)

All fields are mandatory. If you click the 'Address same as subscriber' checkbox, you do not have to enter the address information.

If you have added information and wish to reset the page, click 'Clear' and re-enter the information.

When you are satisfied, click 'Add' and verify all of the information you have entered. If the information is correct, click 'Continue.'

NOTE: Please ensure that all UserIDs are unique.
All transations for Users will be charged to the Bank account set up by the Administrator.

If you attempt to add the same UserID more than once, you will be informed that this UserID already exists. Click the 'Back' button under the message and you will return to the User verification screen. Click the 'Cancel' button and you will return to the Add User screen, where a new UserID must be input.

If the information is added correctly, you will be informed that the User has been added successfully.

As soon as the User is successfully added an e-mail confirming the password will be sent to the User. For security reasons, each User will be prompted to change their password the first time they log in using the MPAC issued password.

Users cannot be deleted but can be De-Activated. If you choose to De-Activate a User, they will no longer have access to propertyline™.

To De-Activate a User, logon to Administration. Using the Search screen, key in the User you wish to De-Activate by UserID, Name, or e-mail address and click 'Search.' When the list of Users that matches that criteria is displayed, select the User you want to De-Activate and click the appropriate radio button and click, 'Edit.'

This will display the Users Profile. Scroll to the bottom of the page where the Status is displayed. Click the arrow to display the dropdown menu and select De-Activated then click 'Save Changes.' You will be prompted to verify the change. When you are satisfied, click 'Continue.'